Orders, emails, refunds, and day-to-day store operations

WooCommerce → Orders lists Pending payment, Processing, Completed, Cancelled, Refunded, Failed.

Define internally when to mark Processing (payment captured) vs Completed (shipped).

WooCommerce → Settings → Emails: enable new order (admin), completed order (customer), and customize sender name.

Send test emails; if they fail, fix SMTP — customers assume silence means fraud.

Refunds from Orders → Edit → Refund via API when the gateway supports it; otherwise manual refund plus order note.

Always leave an order note for support history.

WooCommerce → Analytics (or Reports) for revenue, top products, and coupons.

Export CSV for accounting on schedule, not only at tax deadline.

Give staff Shop manager role, not Administrator, when possible.

Disable file editing in production; audit plugins quarterly.